This Policy establishes the commitment of Tríceras Sistemas Inteligentes Ltda, registered with the CNPJ/MF under the
n°42.404.710/0001-27, with headquarters and venue at Rod. Haroldo Soares Glavan, 2064, Cacupé, Florianópolis-SC, here
called ForRequest, with your privacy. It is complementary to the Terms of Use.
It is very important that any User reads and understands these rules, as well as other rules that may
be applicable, including the General Terms of Use, Law no. 12,965/2014 ("Marco Civil da Internet") and Law
No. 13,709/2018 ("General Personal Data Protection Law"). Using ForRequest signifies acceptance of the terms
of this Policy.
ForRequest is committed to always acting with its best efforts to ensure that information is
always treated as established in the General Terms of Use and applicable laws.
This Policy may be changed at any time, from time to time, when Users will be informed
of the change when accessing the platform.
1. DATA TYPES
The data involving ForRequest services can be classified into mandatory and optional registrations.
Mandatory registration data involves those necessary to achieve the central purpose of ForRequest and
are entered by the ForRequest App at the time of first access, namely: name for identification, CPF for
validation of the person's existence, email for communication and operationalization of contacts with the Public Authorities,
date of birth for engagement and targeted messages, housing zip code, to route the city and neighborhood,
directing appropriate content and password to ensure secure user access.
Optional personal data is used to personalize the experience when using ForRequest, and may
be requested in different ways depending on the city and the strategy where it is being implemented. They are
gender of identification and education. If the City where ForRequest is operating requests new data,
They will be called “complementary” and it is the person’s free and spontaneous will to register them.
ForRequest also receives and stores data about activities across browsers, networks, IPs and pages accessed.
Some pages may request the acceptance of Cookies, with acceptance being provided to the Person. Some services
may not function properly if Cookies are not accepted.
2. Data protection
The data registered in ForRequest will be used solely for the purposes indicated,
in accordance with the General Personal Data Protection Law, being stored in a secure environment,
being treated to prevent misrepresentation or identity fraud where appropriate.
The processing of sensitive data will also follow the terms of the law, and may or may not be used in a
anonymized whenever appropriate. Non-sensitive data may be used for indicator analysis
of ForRequest, always seeking to improve the services offered.
3. Data shares
Data sharing will take place with the Public Authorities of the city that hires ForRequest, but only
of people who live there or who make requests via the ForRequest App.
The sharing of sensitive data will only occur with the authorization of the holder, but employees
of ForRequest will have access to the data for system maintenance purposes, being subject to sanctions, in accordance with
the law, in the case of misuse. Exception to data sharing may be opened in case of requests
competent courts or governments to do so.
Data sharing also occurs with service providers (hosting and databases) or
may occur in the case of corporate transactions involving ForRequest.
4. Rights of data subjects
Data holders will be able to access, correct or delete them, the channel for such actions being email contato@triceras.com.br
People will also be able to request an opt-out using the same email, being unsubscribed from receiving communications and advertising messages.